People Management Fundamentals

Objective

To give Managers confidence in their role to help their team become more successful.
This course provides a foundation of insights into popular management theories and best practice to help new managers underpin their experience so far. It aims to provide a forum to discuss current issues and practice techniques to help manage and develop others.

Benefits

• Gain insight into effective development skills such as:
- Improving performance through motivation
- Knowing when and how to delegate
- Using the appropriate management techniques and styles
• Become more confident in managing your team
• The practical emphasis within the course, ensures that you will be able to take these insights forward into real life

Content

The course focuses on the key areas of people management and includes:
• Management characteristics
Knowing what to manage?
Adair’s theory
Making the transition
• Leadership and management style
Management style and factors affecting it
Identifying your own style
What doesn’t work
• Giving feedback
Tough conversations
Structuring the feedback
• Delegation
Self-management strategies
Letting go
Identifying person and task
• Managing performance
Coaching as a management style
• Motivation
Identifying signs
Maintaining and sustaining it

Throughout the course real examples and case studies are used. Delegates are encouraged to bring any people management issues they’ve faced or are currently trying to resolve to the course. The limited number of delegates ensures each participant receives individual attention.

Target

This course helps both new inexperienced managers and also those who have been running teams without formal training. The content and training objectives are tailored accordingly.
Intermediate level course, typically for media people with 3-5 years experience, although more experienced managers could also find this beneficial. 

Format

This is a two day intensive course held at a convenient central London location. It is non-residential and lunches and light refreshments are provided.

Facilitator

The course is run by Helen Tiffany F.C.I.P.D. who specialises in management training in areas such as motivation, influencing skills and leadership. Helen started her career within publishing, working with a variety of media owners, initially in advertising sales and then in HR where she became Head of Training and Development at Haymarket Magazines. She now runs her own organisational development consultancy, Bec Development. Helen’s experience of having worked within advertising ensures empathy with the delegates. Her emphasis is on learning that can be used on the job immediately, with results to match.

Delegates’ comments

“I’ve learnt ways to motivate people other than money”

"I will now ask more open questions to get to the route of the problem and find workable solutions"

"It was great that it included people from both media agencies and media owners"

"It was great to find out how to cope with people who get emotional - will now be able to tackle someone I have had a problem speaking to as I thought I would upset them"

"I’ve realised it’s important to examine success, not only failure, and see what made things go right and repeat it"

"Will definitely be going back to the office and recommending that all managers attend"